Privacy Policy
Last updated: [March 8th 2025]
1. Introduction
Welcome to MJ Brown Renovations ("Company", "we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website https://www.mjbrownrenovations.com ("Website"), interact with us, or engage with our services.
By accessing our Website or using our services, you consent to the terms of this Privacy Policy.
2. Information We Collect
We may collect and process the following types of information:
A. Personal Information You Provide
We collect information you voluntarily provide, such as when you:
Fill out a contact form
Request a quote or consultation
Subscribe to our newsletter or SMS notifications
Engage with us via social media or email
This may include:
Name
Email address
Phone number
Mailing address
Project details
Any other information you choose to provide
B. Automatically Collected Information
When you visit our Website, we may collect:
Device Information: IP address, browser type, operating system
Usage Data: Pages visited, time spent on pages, referral sources
Cookies & Tracking Technologies: We use cookies and similar tracking technologies to analyze Website performance and enhance user experience.
To learn more about how we use cookies, visit our Cookie Policy.
3. How We Use Your Information
We may use your information for the following purposes:
To Provide Services – Responding to inquiries, processing requests, and delivering services.
Marketing & Promotions – Sending updates, offers, and newsletters (with your consent).
SMS Notifications – Sending appointment reminders, service updates, and promotions (only with opt-in consent).
Improving User Experience – Analyzing trends, optimizing Website performance, and personalizing content.
Legal & Compliance – Ensuring compliance with regulations, preventing fraud, and protecting our rights.
4. Terms of Service for SMS Communications and Consent for SMS Communication
“Mobile opt-in and information obtained as part of the SMS consent process or numbers for the purpose of SMS are not shared with any third parties or affiliates for marketing or any other purpose.”
Types of SMS Communications
If you have consented to text messages from MJ Brown Renovations, you may receive text messages related to Account Notification, Customer Care and Marketing.
Below are examples:
Account Notifications: Hi this is MJ Brown Renovations. Just a reminder a payment is due on your account for the job we recently finished. To opt out of SMS at any time reply “STOP”. For assistance, text "HELP" or read Privacy Policy and SMS Terms at https://www.mjbrownrenovations.com/privacy-policy
Customer Care: " Hello (Name) It’s Matt at MJ Brown Renovations. I wanted to let you know that we will be there Monday morning for our meeting, just checking in to make sure that this time is good with you and that nothing has changed! Message and data rates may apply. You can opt out at any time by texting "STOP." For assistance, text "HELP" or call us at 317 623-0444
Marketing: Hi it’s MJ Brown Renovations. We are offering a special with a free consultation. Go to https://www.mjbrownrenovations.com/contact-us to sign up today. To opt out of SMS at any time reply “STOP”. For assistance, text "HELP" or read Privacy Policy and SMS Terms at https://www.mjbrownrenovations.com/privacy-policy
Message Frequency: Message Frequency May Vary depending on the communication. Our SMS message frequency will be from [50 to 3000] text messages daily across all users regarding Account Notification, Customer Care and Marketing.
*Standard Messaging Disclosures
Potential Fees for SMS Messaging: Please be aware, many carriers charge a fee for each message sent or received. This can vary depending on the carrier's pricing structure and whether the message is sent domestically or internationally.
You can opt-out at any time by texting "STOP." You will not receive any further messages. Reply “START” to start receiving messages again.
For assistance, text "HELP" or visit our Privacy Policy and Terms of Service https://www.mjbrownrenovations.com/privacy-policy.
5. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information with:
Service Providers & Contractors – To facilitate home renovation services.
Third-Party Marketing Platforms – Such as Facebook, Google Ads, and other platforms (for targeted advertising with consent).
Legal & Compliance Authorities – If required by law or to protect our business from fraud or security threats.
All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties or affiliates for marketing or any other purpose.
No mobile information or phone numbers gathered through SMS messaging or consent will be shared with third parties or affiliates for marketing/promotional or any other purpose.
6. Facebook & Google Advertising
To enhance our marketing efforts, we use Facebook Ads and Google Ads, which may collect or process your data through tracking pixels or cookies.
Retargeting & Analytics: We may show ads based on Website interactions.
Your Control: You can opt out of targeted ads through Facebook's Ad Preferences or Google Ad Settings.
For more details, visit Facebook's Data Policy and Google's Privacy Policy.
7. Your Rights & Choices
You have the following rights regarding your personal information:
✅ Access & Correction: You can request a copy of your data or ask us to correct any inaccuracies.
✅ Opt-out of Marketing: Unsubscribe from emails via the unsubscribe link or reply "STOP" to SMS messages.
✅ Cookie Management: Adjust browser settings to block or delete cookies.
To exercise your rights, please contact us at:
📩 Email: info@mjbrownrenovations.com
📞 Phone: 317-623-0444
8. Data Security
We implement reasonable security measures to protect your data from unauthorized access, disclosure, or alteration. However, no online transmission is 100% secure.
9. Third-Party Links
Our Website may contain links to external sites. We are not responsible for their privacy practices and recommend reviewing their policies.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, contact us at:
📍 Address: 166 W Carmel Drive, Carmel, IN 46032
📩 Email: info@mjbrownrenovations.com
📞 Phone: 317-623-0444
