Privacy Policy

Last updated: [March 8th 2025]

1. Introduction

Welcome to MJ Brown Renovations ("Company", "we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website https://www.mjbrownrenovations.com ("Website"), interact with us, or engage with our services.

By accessing our Website or using our services, you consent to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following types of information:

A. Personal Information You Provide

We collect information you voluntarily provide, such as when you:

Fill out a contact form

Request a quote or consultation

Subscribe to our newsletter or SMS notifications

Engage with us via social media or email

This may include:

Name

Email address

Phone number

Mailing address

Project details

Any other information you choose to provide

B. Automatically Collected Information

When you visit our Website, we may collect:

Device Information: IP address, browser type, operating system

Usage Data: Pages visited, time spent on pages, referral sources

Cookies & Tracking Technologies: We use cookies and similar tracking technologies to analyze Website performance and enhance user experience.

To learn more about how we use cookies, visit our Cookie Policy.

3. How We Use Your Information

We may use your information for the following purposes:

To Provide Services – Responding to inquiries, processing requests, and delivering services.

Marketing & Promotions – Sending updates, offers, and newsletters (with your consent).

SMS Notifications – Sending appointment reminders, service updates, and promotions (only with opt-in consent).

Improving User Experience – Analyzing trends, optimizing Website performance, and personalizing content.

Legal & Compliance – Ensuring compliance with regulations, preventing fraud, and protecting our rights.

4. SMS Communication & Consent

By providing your phone number and opting in via our forms, you agree to receive SMS messages from MJ Brown Renovations regarding service updates, appointments, or promotions.

Opt-in Statement:

"By providing your phone number and checking the consent box, you agree to receive SMS messages from MJ Brown Renovations. Message and data rates may apply. Reply STOP to opt out anytime."

Opt-out Instructions:

You can opt out of receiving SMS messages by replying "STOP" to any text message or contacting us directly.

Message Frequency:

You may receive 5-10 messages per month related to service updates and promotions.

We do not share, sell, or distribute your phone number to third parties for marketing purposes.

5. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

Service Providers & Contractors – To facilitate home renovation services.

Third-Party Marketing Platforms – Such as Facebook, Google Ads, and other platforms (for targeted advertising with consent).

Legal & Compliance Authorities – If required by law or to protect our business from fraud or security threats.

6. Facebook & Google Advertising

To enhance our marketing efforts, we use Facebook Ads and Google Ads, which may collect or process your data through tracking pixels or cookies.

Retargeting & Analytics: We may show ads based on Website interactions.

Your Control: You can opt out of targeted ads through Facebook's Ad Preferences or Google Ad Settings.

For more details, visit Facebook's Data Policy and Google's Privacy Policy.

7. Your Rights & Choices

You have the following rights regarding your personal information:

✅ Access & Correction: You can request a copy of your data or ask us to correct any inaccuracies.

✅ Opt-out of Marketing: Unsubscribe from emails via the unsubscribe link or reply "STOP" to SMS messages.

✅ Cookie Management: Adjust browser settings to block or delete cookies.

To exercise your rights, please contact us at:

📩 Email: info@mjbrownrenovations.com

📞 Phone: 317-623-0444

8. Data Security

We implement reasonable security measures to protect your data from unauthorized access, disclosure, or alteration. However, no online transmission is 100% secure.

9. Third-Party Links

Our Website may contain links to external sites. We are not responsible for their privacy practices and recommend reviewing their policies.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, contact us at:

📍 Address: 166 W Carmel Drive, Carmel, IN 46032

📩 Email: info@mjbrownrenovations.com

📞 Phone: 317-623-0444